1. Introduction
Xeon Global Pty Ltd ("Xeon Global", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, consulting services, digital products, and events. It also outlines your rights under the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.
By engaging with Xeon Global, you acknowledge and accept the terms of this policy.
2. What personal information we collect
We may collect the following types of personal information depending on the nature of your relationship with us:
We may also collect sensitive information (e.g. dietary requirements, disability accommodations) with your explicit consent where required.
3. How we collect personal information
We collect personal information through various channels including:
Where reasonable, we collect your personal information directly from you, but it may also be collected from third parties relevant to our services.
4. Why we collect, hold, use and disclose your personal information
Xeon Global collects and uses your personal information to:
We may disclose personal information to:
5. Cross-border disclosure
We may transfer personal information to service providers or affiliates located overseas, including cloud and email providers. We ensure these parties uphold standards aligned with Australian privacy obligations and take reasonable steps to safeguard your data in international jurisdictions.
6. Marketing communications
Xeon Global may send you updates, invitations or insights we think may interest you. You can opt out at any time by contacting us or clicking "unsubscribe" in email communications.
7. Security of personal information
We take reasonable physical, technical, and administrative safeguards to protect personal information from misuse, interference, and unauthorised access or disclosure. This includes secure document management, encryption, access controls, and cybersecurity protocols.
8. Access to and correction of your personal information
You may request access to, or correction of, the personal information we hold about you. Requests can be made in writing to our contact below. We will endeavour to respond within 30 days, subject to legal exceptions.
9. Complaints and concerns
If you believe we have breached your privacy rights, please contact us using the details below. We take complaints seriously and will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au | 1300 363 992
10. Contact us
For all privacy-related queries, including access requests, updates or complaints, please contact:
Rachel Jin
Principal Solicitor and Founder
Zanzi Enterprises Pty Ltd t/a Xeon Global and Xeon Legal
Email: rachel@xeonglobal.co
Phone: +61 448 886 621
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law or our business practices. The most current version will always be available on our website. This policy was last updated in May 2025.
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